Business Analyst and Health Care Domain

Health Care is a very important industry that contributes to the growing world economy. Health Care and Pharmaceuticals sector have a certain way of working that is essentially different from the other sectors. There are a lot of norms and regulations set by governing authorities that are to be followed by health care professionals. This applies to a Business Analyst too, who has projects dealing with this domain. The basic principle of success of a Business Analyst (BA) is that he needs the right balance of information and technical knowhow to successfully complete his job in any sector. This dictum applies to the Health Care sector as well.A BA should be well versed with the information that is needed for a professional to work in the Health care domain. Since he has to analyze the processes and then help in the development of essential software for the projects in the health care and pharmaceuticals sector, he needs to have both – the information required of a Health Care professional and the technical knowledge required for the establishment of software designed for this sector. With the adequate knowledge of both these pre-requisites, a BA can be confident of carrying out his job to the client’s satisfaction.As is known to one and all, health care sector deals with clinics, hospitals, laboratories, medical tests etc. since these all lead to the safety of human life, health care professionals including Business Analysts need to be aware of every norm and have a complete know-how of how things work in the sector. The knowledge of the working of this sector, equipped with good sound knowledge of the techniques used in hospitals or laboratories or the concerned place of work, will make a Business Analyst in this domain stand in good stead. As mentioned above, compliance with many norms and regulations have to be taken care of. These usually pertain to legal, forensic medicine, political, social, and even economic ambits. Such care is essential since it is obvious that the end results of completed projects deal with human lives and so the consequences, if gone awry, can be fatal to life itself, not just loss of money.Hence, technical knowledge should be sound and a complete know how of technical guidelines, processes, running and working of software packages, is quite essential for a BA. Most importantly, since these projects deal with human health and safeguarding of life itself, the time lines of the project and accuracy of the project must gain highest priority, but also keeping in mind the cost.An important point relating to the technical know-how of a BA is knowledge of clinical trials – their procedures, laws, terminologies, and latest developments. Experience and expertise in Enterprise Content Management systems, Database Management Systems, tools like SAS, data mining, documentation, security, systems helping professionals to make informed decisions and faster data retrieval systems always helps a Business Analyst successfully complete a project. Ensuring there are no loopholes in the implementation of these projects is a must by a BA, since they concern human lives.

Documentation Improvement in the Field of Health Care

Documentation may have a lot of definitions depending on the type of industry but it mostly deals on records and information placed on communicable materials. They serve as evidences of the things that happened which included the features, characteristics, attributes, and quality of a material, procedure, or a process. Documentation is vital to all fields and there are a lot of qualified professionals who are trained to handle it. They are chosen because they have the knowledge and experience on the subject matter that they are documenting. They are specifically assigned to take care of documentation in order to reduce mistakes, errors, and inconsistencies on delicate information.This scenario was seen beneficial in the field of medicine. Clinical documentation was regarded as one of the basis for the quality of health care provided by hospitals. It is subjected to clinical documentation improvement programs to maintain its effectiveness and reliability. Medical documentation is considered as dynamic as it is now affected by products of information technology. This means that IT solutions, computers, electronic devices, and the Internet are now part of modern clinical documentation. This is all a part of the most appropriate documentation improvement program applied to a certain hospital or clinic.Clinical documentation improvement programs are expected to be effective in making sure that clinical documents are free from errors. Delicate information about the welfare of the patients are recorded in these clinical records and so they are expected to be correct, accurate, and compliant with the standards and rules set by authorities. All documents are governed by these regulations to protect the interest of all the patients and the hospitals as well. The medical field faces the ongoing challenge of providing quality health care and so important aspects such as clinical documentation must be subjected to various improvement programs. In this case, a clinical documentation improvement program serves the purposes well.Clinical documentation improvement program promotes a more convenient record keeping though digital and paperless procedures. This will be supported by various computer products, tools and applications. The modern practices will then promote a safer and more efficient documentation that will great reduced the drawbacks offered by traditional documentation. By having an organized record keeping, a medical institution can enjoy a more organized daily operation that will allow them to provide high quality medical services. Complete and accurate data is ensured to prevent medical problems and misunderstanding. The medical field involves services for human health so there are supposed to be no rooms for major mistakes.

We Are Responsible for Our Own Health Care!

As I have watched the advent of managed care deteriorate the American healthcare system (just my opinion!), I have come to one conclusion:We are responsible for our own health care. Period.Long gone are the days of staying in a hospital until, dare I say it, you are actually well. Long gone are the times when a doctor will actually talk to you for more than ten minutes to find out everything that is going on that may contribute to your condition (such as environment, mental health, or other circumstances).I liken some hospitals to assembly lines – in, put back together, out. I liken some nursing homes to warehouses where people sit and, for lack of a better term, rot. Many people cannot stomach this truth but need to know it because it may affect them somehow. These are the areas that also need healthcare reform.In becoming responsible for our own health care, we must become educated and empowered. We need to:
• become educated about the prevention of conditions.
• become educated about the conditions we do have and the maintenance of conditions.
• do the things we have to do to maximize our health.
• choose a healthcare team that we like and that will be aggressive with our care.
• choose a healthcare team that will give us good treatment during our healthcare treatment.
• ask questions, and question the answers!You may have more needs to be responsible for your health care, according to who you are, your cultural customs, religion, etc. while the above list is absolutely essential, you must consider your personal needs and requirements while handling your health care and treatment.My mom used to believe that everything the doctor said was the gospel. I am not of that school of thought because doctors PRACTICE medicine. It is not a perfect science. But knowing that should be why you are vigilant in caring for yourself and your loved ones. The responsibility will always fall on the patient.It is more important now than ever before to realize that you must take the bull by the horns and handle your health, and/or the health of your loved ones. Managed care has pushed us out of the proverbial nest and made patients fly alone through a maze of diagnoses, insurance, billing, tests, appointments and everything else associated with managing your own health care.Get educated – the Internet has information on virtually everything medical and health care related.Shout it out – make your loved ones aware of your wishes for your care and treatment.Prevention – make sure you try to eat right, exercise and do your best to take care of yourself and your loved ones.Yours in Health,
Tiffany Matthews, Writer/Geriatric Patient Advocate/Hospital & Nursing Home Expert
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